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Certificate IV in Ageing Support

Elevating care and fostering dignity by creating a compassionate and nurturing environment for the ageing community.

About the qualification

Our CHC43015 Certificate IV in Ageing Support reflects the role of support workers in aged services in residential, home or in community-based environments. Workers will take responsibility for their own outputs and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery. Workers should demonstrate leadership and have some responsibility for the organisation and the quantity and quality of outputs of others.

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • identify safe work practices for client care 

  • facilitate the rights, interests and empowerment of clients 

  • recognise and meet the support needs of clients.

Students will be required to complete 120 hours in a workplace approved by Work Savvy.


Successful completion of the CHC43015 Certificate IV in Ageing Support may lead to employment opportunities, including: 

  • Aged Care Worker 

  • Palliative Care Worker 

  • Case Manager.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


This qualification can be completed up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.


This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including: 

  • short answers

  • projects 

  • activities 

  • workplace observation

  • observation in a simulated workplace.

Units of Competency

This qualification consists of 18 units of competency, as shown below. Please call Work Savvy for enquiries about customisation and contextualisation. 

(C) – Core unit; (E) – Elective unit

Facilitate the interests and rights of clients (C)
Facilitate the empowerment of older people (C)
Coordinate services for older people (C)
Implement interventions with older people at risk (C)
Provide support to people living with dementia (C)
Facilitate individual service planning and delivery (C)
Meet personal support needs (C)
Support independence and wellbeing (C)
Support relationships with carers and families (C)
Work with diverse people (C)
Manage legal and ethical compliance (C)
Deliver care services using a palliative approach (C)
Develop and maintain networks and collaborative partnerships (C)
Recognise healthy body systems (C)
Follow safe work practices for direct client care (C)
Implement falls prevention strategies (E)
Recognise and respond to crisis situations (E)
Assist clients with medication (E)

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)

  • verifiable identification documents

  • completion of the LLN assessment.

Please visit to create your USI.


This training program includes a minimum of 120 hours of work placement.

New South Wales Work Placement requirements:

  • National Police Check clearance certificate

  • NDIS Worker Check (NDISWC)

  • Working with Children Check (WWCC)

  • Current vaccination records may be required.

Applications for these clearances are made on an individual basis directly to the relevant government department. Application fees may apply.

Students will require access to appropriate technology and internet if the materials are delivered online.


This nationally recognised qualification is delivered and assessed by Work Savvy Pty Ltd, RTO ID 91778, ABN 20 132 057 384. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.


This course is available on a fee-for-service basis at $9,500 per student. Should you require an RPL assessment, please contact us for fees and arrangements. 


  • Extension/Suspension Fee (administration charges): $50  

  • Replacement of Testamur/statement of attainment/Qualification Certificate: $50  

  • Repeat of unit (Third attempt onwards Per unit): $150  

  • RPL and RCC assessment: Contact us for a quote   

Please note: course fees and additional charges may change from time to time, please check with Work Savvy staff for updates. 

Work Savvy does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students. 

Patcharin D

CHC43115 Certificate IV in Disability

“English is my second language. I have to try harder than others in people in the class. But it's not an obstacle. Because there are good staff, trainers they are given me every help. I am very satisfied I would recommend coming to study with Work Savvy.“
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