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Senior Patient with Walker


Certificate III
in Community Services

Our CHC32015 Certificate III in Community Services qualification reflects the role of entry-level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Upon successfully completing this qualification, you will be able to:

  • Demonstrate improved workplace communication skills and provide person-centred support;

  • Identify safe work practices for direct client care; and

  • Respond to client needs


Successful completion of the CHC32015 Certificate III in Community Services may lead to employment opportunities, including:

  • Migrant Support Worker

  • Neighbourhood Centre Worker

  • Community Health Worker

  • Welfare Rights Worker

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


There are no formal entry requirements for this course. However, prior to enrolment students are required to provide their Unique Student Identifier and photo identification. Prospective students may be required to complete a language, literacy and numeracy assessment.



We use a range of assessment methods for this qualification, including:

  • Short answers;

  • Projects;

  • Activities; and

  • Workplace Observation or Observation in a Simulated Workplace.





This qualification can be completed in twelve months. The volume of learning offered by Work Savvy Training may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete the course in a shorter period of time. The duration may vary depending on Credit Transfer [CT] or Recognition of Prior Learning [RPL]. Students can apply for CT or RPL at the time of enrolment



Delivery of training may take differing forms, including Face-to-Face and Online, dependent on the requirements of the Client or the needs of the cohort.

* You will be formally notified where training and assessment is being delivered by a third party.


Units of Competency

(C) – Core unit; (E) – Elective unit

This qualification consist of 12 units of competence. Please call Work Savvy Training
for enquiries about customisation and contextualisation.

  • BSBWOR301 Organise personal work priorities and development (E)

  • CHCADV001 Facilitate the interests and rights of clients (E)

  • CHCCCS005 Conduct individual assessments (E)

  • CHCLEG001 Work legally and ethically (C)

  • CHCCCS015 Provide individualised support (E)

  • CHCCCS016 Respond to client needs (C)

  • CHCCCS019 Recognise and respond to crisis situations (E)

  • CHCCOM005 Communicate and work in health or community services (C)

  • CHCDIV001 Work with diverse people (C)

  • CHCPRP001 Develop and maintain networks and collaborative partnerships (E)

  • HLTWHS002 Follow safe work practices for direct client care (C)

  • HLTWHS006 Manage personal stressors in the work environment (C)

Fees & Charges.


This course is available on a fee-for-service basis:

  • $4,500

  • Work Savvy does not accept upfront payments of more than $1,500. If a student’s fee is more than this amount, the support of a flexible payment plan will be offered to students.

  • Deferment Fee (administration charges) $50

  • Replacement of Testamur/ statement of attainment / Qualification Certificate $50

  • Repeat of unit (Third attempt onwards Per unit) $150

  • RPL assessment Contact us for a quote


Please note: courses fees and additional charges may change from time to time, please check with Work Savvy staff for updates.


We're here to help you, every step of the way.
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