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Certificate III in Community Services

Empowering lives, building stronger communities, and creating lasting impact through compassion, knowledge, and dedication.

About the qualification

Our CHC32015 Certificate III in Community Services qualification reflects the role of entry-level community services workers who support individuals by providing person-centred services. Work should include the day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision should be direct or indirect. Work should take place in a range of community services organisations.

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • demonstrate proficiency in workplace communications provide person-centred support 

  • identify safe work practices for direct client care 

  • respond to client needs.


Successful completion of the CHC32015 Certificate III in Community Services may lead to employment opportunities, including: 

  • Youth Support Worker 

  • Community Support Worker 

  • Personal Care Worker.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


This qualification can be completed up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.


This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including: 

  • short answers

  • projects 

  • activities 

  • workplace observation

  • observation in a simulated workplace.

Units of Competency

This qualification consists of 12 units of competency, as shown below. Please call Work Savvy for enquiries about customisation and contextualisation. 

(C) – Core unit; (E) – Elective unit

Respond to client needs (C)
Communicate and work in health or community services (C)
Work with diverse people (C)
Follow safe work practices for direct client care (C)
Manage personal stressors in the work environment (C)
Organise personal work priorities and development (E)
Facilitate the interests and rights of clients (E)
Conduct individual assessments (E)
Provide individualised support (E)
Recognise and respond to crisis situations (E)
Work legally and ethically (E)
Develop and maintain networks and collaborative partnerships (E)

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)

  • verifiable identification documents

  • completion of the LLN assessment.

Please visit to create your USI.

Students will require access to appropriate technology and internet if the materials are delivered online.


This nationally recognised qualification is delivered and assessed by Work Savvy Pty Ltd, RTO ID 91778, ABN 20 132 057 384. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.


This course is available on a fee-for-service basis at $6,000 per student. Should you require an RPL assessment, please contact us for fees and arrangements.


  • Extension/Suspension Fee (administration charges): $50  

  • Replacement of Testamur/statement of attainment/Qualification Certificate: $50  

  • Repeat of unit (Third attempt onwards Per unit): $150  

  • RPL and RCC assessment: Contact us for a quote   

Please note: course fees and additional charges may change from time to time, please check with Work Savvy staff for updates. 

Work Savvy does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students. 

Patcharin D

CHC43115 Certificate IV in Disability

“English is my second language. I have to try harder than others in people in the class. But it's not an obstacle. Because there are good staff, trainers they are given me every help. I am very satisfied I would recommend coming to study with Work Savvy.“
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