
CHC41115
Certificate IV in Employment Services
Cultivating partnerships with employers and guiding job seekers to opportunities for sustainable employment in a dynamic job market.
About the qualification
Our CHC41115 Certificate IV in Employment Services qualification reflects the role of individuals who provide employment services to both job seekers and employers. They use specialised knowledge to support job seekers in locating, securing and maintaining employment and to assist employers in meeting their recruitment needs.
Upon successfully completing this nationally recognised qualification, students should be able to:
use targeted communication skills to build relationships
collect, analyse and apply labour market information
monitor and improve contracted employment services
work effectively with culturally diverse clients and co-workers.
Outcome
Successful completion of the CHC41115 Certificate III in Employment Services may lead to employment opportunities, including:
Disability Services Employment Consultant
Employment Consultant
Recruitment Officer.
Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
Duration
This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.
Delivery
This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including:
short answers
projects
activities
workplace observation
observation in a simulated workplace.
Units of Competency
This qualification consists of 14 units of competency, as shown below. Please call Work Savvy for enquiries about customisation and contextualisation.
(C) – Core unit; (E) – Elective unit; (IE) – Imported Elective unit
CHCDIV001 | Work with diverse people (C) |
CHCECD003 | Promote job seekers to employers (C) |
CHCECD006 | Develop and monitor employment plans (C) |
CHCCCS016 | Respond to client needs (C) |
CHCPRP001 | Develop and maintain networks and collaborative partnerships (C) |
CHCECD009 | Conduct career guidance interviews (E) |
CHCADV001 | Facilitate the interests and rights of clients (E) |
CHCMHS001 | Work with people with mental health issues (E) |
CHCLEG001 | Work legally and ethically (C) |
CHCECD007 | Maximise participation in work by people with disability (E) |
CHCECD001 | Analyse and apply information that supports employment and career development (C) |
CHCCOM002 | Use communication to build relationships (C) |
CHCECD002 | Deliver and monitor contracted employment services (C) |
CHCCCS006 | Facilitate individual service planning and delivery (E) |
Student Requirements
The following will be required for the enrolment process:
Unique Student Identifier (USI)
verifiable identification documents
completion of the LLND assessment.
Please visit www.usi.gov.au to create your USI.
Students will require access to appropriate technology and internet if the materials are delivered online.

This nationally recognised qualification is delivered and assessed by Work Savvy Pty Ltd, RTO ID 91778, ABN 20 132 057 384. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.
Fees
Online or self-study option at $5,600 per student. Other delivery option $7,000 per student.
This price includes a non-refundable Administration Charge of $250.
Should you require an RPL assessment, please contact us for fees and arrangements.
QUEENSLAND GOVERNMENT FUNDING
Career Boost: General Training Pathway
The program delivers training to help individuals develop the higher-level skills needed to secure employment, advance their careers, or progress to further education and training to undertake university or tertiary qualifications.
This program is subsidised by the Queensland government, under the Career Boost General Training Pathway Program. The following Student Co-Contribution fees apply, varying based on student eligibility status:
Concession: $21.00 per qualification or $1.50 per Unit of Competency
Non-concession: $42.00 per qualification or $3.00 per Unit of Competency
To be eligible for funding, students must be:
A permanent Queensland resident
Aged 15 or older and not currently attending school
An Australian citizen, New Zealand citizen, Australian permanent residents (including humanitarian entrants), or temporary resident with the right visa and work permits on the pathway to permanent residency
Not currently enrolled in a Qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).
Not already have a certificate IV or higher qualification completed within the last 10 years for a general training pathway (qualifications completed as a school student and foundation skills qualifications do not count).
Locations for delivery of this training are: Brisbane, Gold Coast, Ipswich, Logan - Beaudesert, Sunshine Coast, Cairns, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Toowoomba, Townsville, Wide Bay, Central Queensland
Fee exemptions may apply and are conditional on the Government Policy and Funding Arrangements, subject to eligibility. By undertaking and completing this qualification subsidised by the Queensland government, you will no longer be eligible for another government subsidised place in that same program. For more information, please visit https://www.qld.gov.au/education/training/funded/career-boost
ADDITIONAL FEES
Deferment Fee (administration charges): $50
Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75
Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25
Repeat of unit (Third attempt onwards Per unit): $150
RPL assessment: Contact us for a quote
Please note: Course fees and additional charges may change from time to time. Please check with Work Savvy staff for updates.
Work Savvy does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.
