
CHC33021
Certificate III in Individual Support
Delivering exceptional care and fostering stronger connections with clients and the community.
About the qualification
Our CHC33021 Certificate III in Individual Support prepares workers for providing tailored support to individuals in community and in residential environments, considering their unique needs and exercising professional judgement. This role builds accountability and responsibility for achieving expected outcomes. Workers have both practical and theoretical knowledge to provide person-centred support.
Upon successfully completing this nationally recognised qualification, students should be able to:
improve workplace communication skills and provide person-centred support
demonstrate safe work practices for direct client care
perform day-to-day activities in health and community care industries.
Students will be required to complete 120 hours in a workplace approved by Work Savvy.
Outcome
Successful completion of the CHC33021 Certificate III in Individual Support may lead to employment opportunities, including:
Assistant in Nursing
Personal Care Assistant
Family Support Worker.
Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
Duration
This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.
Delivery
This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including:
short answers
projects
activities
workplace observation
observation in a simulated workplace.
Units of Competency
This qualification consists of 15 units of competency, including 9 core units and 6 elective units.
Students may select either the Disability or Ageing specialisation or can select from a list of general electives. Talk to us if you require units not listed below.
CHCCCS031 | Provide individualised support (C) |
CHCCCS038 | Facilitate the empowerment of people receiving support (C) |
CHCCCS040 | Support independence and wellbeing (C) |
CHCCCS041 | Recognise healthy body systems (C) |
CHCCOM005 | Communicate and work in health or community services (C) |
CHCDIV001 | Work with diverse people (C) |
CHCLEG001 | Work legally and ethically (C) |
HLTINF006 | Apply basic principles and practices of infection prevention and control (C) |
HLTWHS002 | Follow safe work practices for direct client care (C) |
Ageing Specialty Electives | |
CHCAGE011 | Provide support to people living with dementia (E) |
CHCAGE013 | Work effectively in aged care (E) |
CHCCCS036 | Support relationships with carer and family (E) |
CHCCCS043 | Support positive mealtime experiences (E) |
CHCMHS001 | Work with people with mental health issues (E) |
CHCPAL003 | Deliver care services using a palliative approach (E) |
Disability Specialty Electives | |
CHCCCS036 | Support relationships with carer and family (E) |
CHCCCS043 | Support positive mealtime experiences (E) |
CHCCCS044 | Follow established person-centred behaviour supports (E) |
CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach (E) |
CHCDIS012 | Support community participation and social inclusion (E) |
CHCDIS020 | Work effectively in disability support (E) |
General Electives | |
CHCAGE013 | Work effectively in aged care (E) |
CHCCCS036 | Support relationships with carer and family (E) |
CHCCCS044 | Follow established person-centred behaviour supports (E) |
CHCDIS012 | Support community participation and social inclusion (E) |
CHCDIS020 | Work effectively in disability support (E) |
CHCMHS001 | Work with people with mental health issues (E) |
Student Requirements
The following will be required for the enrolment process:
Unique Student Identifier (USI)
verifiable identification documents
completion of the LLND assessment.
Please visit www.usi.gov.au to create your USI.
WORK PLACEMENT
This training program includes a minimum of 120 hours of work placement.
Queensland Work Placement requirements:
National Police Check clearance certificate
Disability Worker Screening Check
Blue Card for working with children
Current vaccination records may be required.
New South Wales Work Placement requirements:
National Police Check clearance certificate
NDIS Worker Check (NDISWC)
Working with Children Check (WWCC)
Current vaccination records may be required.
Applications for these clearances are made on an individual basis directly to the relevant government department. Application fees may apply.
Students will require access to appropriate technology and internet if the materials are delivered online.

This nationally recognised qualification is delivered and assessed by Work Savvy Pty Ltd, RTO ID 91778, ABN 20 132 057 384. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.
Fees
Online or self-study option at $5,200 per student. Other delivery option $6,500 per student.
This price includes a non-refundable Administration Charge of $250.
Should you require an RPL assessment, please contact us for fees and arrangements.
QUEENSLAND GOVERNMENT FUNDING
Career Start: General Training Pathway
The program provides training to help individuals find a job and supports those already employed to move into more skilled roles or full-time employment, including after completing an apprenticeship or traineeship.
This program is subsidised by the Queensland government, under the Career Start General Training Pathway Program. The following Student Co-Contribution fees apply, varying based on student eligibility status:
Concession: $22.50 per qualification or $1.50 per Unit of Competency
Non-concession: $45.00 per qualification or $3.00 per Unit of Competency
To be eligible for funding, students must be:
A permanent Queensland resident
Aged 15 or older and not currently attending school
An Australian citizen, New Zealand citizen, Australian permanent residents (including humanitarian entrants), or temporary resident with the right visa and work permits on the pathway to permanent residency
Not currently enrolled in a Qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).
Not already have a certificate III or higher qualification completed within the last 10 years for a general training pathway (qualifications completed as a school student and foundation skills qualifications do not count);
Not exceed a maximum of two government-funded apprenticeships/traineeships within a 10 year period
Locations for delivery of this training are: Brisbane, Gold Coast, Ipswich, Logan - Beaudesert, Sunshine Coast, Cairns, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Toowoomba, Townsville, Wide Bay, Central Queensland
Fee exemptions may apply and are conditional on the Government Policy and Funding Arrangements, subject to eligibility. By undertaking and completing this qualification subsidised by the Queensland government, you will no longer be eligible for another government subsidised place in that same program. For more information, please visit desbt.QLD.gov.au.
Career Start: Apprenticeship/Traineeship Pathway
The program provides training to help individuals find a job and supports those already employed to move into more skilled roles or full-time employment, including after completing an apprenticeship or traineeship. For apprenticeships and traineeships, an individual must be employed as an apprentice or trainee. This pathway is part of the Australian Apprenticeships system and requires all parties to sign an Apprenticeship and Traineeship Training Contract (the Contract) as defined by the Further Education and Training Act 2014 (the Act).
The employer of an apprentice/trainee must provide or arrange to provide adequate facilities, range of work, supervision and on-the-job training required by the Act and training plan.
The Supervising Registered Training Organisation (SRTO) is required to assess these employment arrangements, complete an Employer Resource Assessment and develop the training plan in consultation with the employer, apprentice and/or trainee to ensure compliance with the Act.
This program is subsidised by the Queensland government, under the Career Start Apprenticeship/Traineeship Program. The following Student Co-Contribution fees apply, varying based on student eligibility status:
$1.60 per nominal training hour for each unit of competency
40% of the standard fee is payable if an apprentice/trainee meets any of the following criteria:
under 17 years of age at the end of February in the year training is provided
is not at school and has not completed Year 12
holds a Health Care Card or Veteran or Pensioner Concession Card, or is the partner or dependent of someone who does
identifies as Aboriginal or Torres Strait Islander (First Nations people)
To be eligible for funding, students must be:
A permanent Queensland resident
Aged 15 or older and not currently attending school
An Australian citizen, New Zealand citizen, Australian permanent residents (including humanitarian entrants), or temporary resident with the right visa and work permits on the pathway to permanent residency
An individual must be employed as an apprentice or trainee.
Have entered into a Contract (training contract) for a qualification that is funded by DTET and are registered on DTET’s training database as a Trainee
If from overseas, have a visa allowing them to work in Australia
Not currently enrolled in a Qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).
Not already have a certificate III or higher qualification completed within the last 10 years for a general training pathway (qualifications completed as a school student and foundation skills qualifications do not count)
Not exceed a maximum of two government-funded apprenticeships/traineeships within a 10-year period
Locations for delivery of this training are: Brisbane, Gold Coast, Ipswich, Logan - Beaudesert, Sunshine Coast, Cairns, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Toowoomba, Townsville, Wide Bay, Central Queensland
Qualification Streams available under this program are:
CHC33021 Certificate III in Individual Support (Ageing)
CHC33021 Certificate III in Individual Support (Disability)
Fee exemptions may apply and are conditional on the Government Policy and Funding Arrangements, subject to eligibility. By undertaking and completing this qualification subsidised by the Queensland government, you will no longer be eligible for another government subsidised place in that same program. For more information, please visit desbt.QLD.gov.au.
ADDITIONAL FEES
Deferment Fee (administration charges): $50
Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75
Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25
Repeat of unit (Third attempt onwards Per unit): $150
RPL assessment: Contact us for a quote
Please note: Course fees and additional charges may change from time to time. Please check with Work Savvy staff for updates.
Work Savvy does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.