BSB30120
Certificate III in Business
Driving efficiency, enhancing productivity, and fuelling growth to thrive in today's competitive landscape.
About the qualification
Our BSB30120 Certificate III in Business qualification is designed to prepare individuals for varied roles across different industries and environments while exercising professional judgement. Throughout the program, students should develop a broad range of competencies and learn to apply them with discretion and relevant theoretical knowledge.
Upon successfully completing this nationally recognised qualification, students should be able to:
perform day-to-day business activities and essential business activities across a range of industries
use enhanced workplace communication and customer service skills
identify safe work practices and how to work safely in a business environment.
Outcome
Successful completion of the BSB30120 Certificate III in Business may lead to employment opportunities, including:
Administrative Assistant
General Clerk
Customer Service Representative.
Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
Duration
This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.
Delivery
This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including:
short answers
projects
activities
workplace observation
observation in a simulated workplace.
Units of Competency
This qualification consists of 13 units of competency, as shown below. Please call Work Savvy for enquiries about customisation and contextualisation.
(C) – Core unit; (E) – Elective unit
BSBCRT311 | Apply critical thinking skills in a team environment (C) |
BSBPEF201 | Support personal wellbeing in the workplace (C) |
BSBSUS211 | Participate in sustainable work practices (C) |
BSBTWK301 | Use inclusive work practices (C) |
BSBWHS311 | Assist with maintaining workplace safety (C) |
BSBXCM301 | Engage in workplace communication (C) |
BSBOPS304 | Deliver and monitor a service to customers (E) |
BSBOPS305 | Process customer complaints (E) |
BSBPEF301 | Organise personal work priorities (E) |
BSBTEC201 | Use business software applications (E) |
BSBTEC404 | Use digital technologies to collaborate in a work environment (E) |
SIRXCEG002 | Assist with customer difficulties (E) |
SIRXPDK001 | Advise on products and services (E) |
Student Requirements
The following will be required for the enrolment process:
Unique Student Identifier (USI)
verifiable identification documents
completion of the LLND assessment.
Please visit www.usi.gov.au to create your USI.
Students will require access to appropriate technology and internet if the materials are delivered online.
This nationally recognised qualification is delivered and assessed by Work Savvy Pty Ltd, RTO ID 91778, ABN 20 132 057 384. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.
Fees
New Year Special
Enrol to the online course before 31 January 2025 and get access to the New Year special price*.
*Qualifications that are non-funded, fee for service price only.
SAVE 30% OFF THE ORIGINAL PRICE.
End of Year Special Price $ 4,200 only valid until 31 January.
Payment plans are available, contact us now!
This course is available on a fee-for-service basis at $6,000 per student. Should you require an RPL assessment, please contact us for fees and arrangement.
ADDITIONAL FEES
Deferment Fee (administration charges): $50
Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75
Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25
Repeat of unit (Third attempt onwards Per unit): $150
RPL assessment: Contact us for a quote
Please note: courses fees and additional charges may change from time to time, please check with Work Savvy staff for updates.
Work Savvy does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.