Overview

Gain the confidence and skills to step in and help when every second counts. HLTAID011 Provide First Aid equips you with practical know-how to respond swiftly and safely to emergencies—whether at work, home, or in your community. You’ll learn how to assess situations, deliver lifesaving first aid (including CPR and AED use), and manage common injuries and illnesses until qualified help arrives. Delivered face to face in‑person this practical training and assessment ensures you grasp hands-on skills.

Pathways

The certification opens doors to roles including:

  • Workplace First Aider
  • School or Childcare Staff Member
  • Sports or Community Group First Aider
  • Any role where emergency readiness and safety matter

Snapshot

In person
1 day

What you will gain

You’ll come away with

  • A nationally recognised Statement of Attainment for HLTAID011 Provide First Aid (plus HLTAID009 and HLTAID010) upon successful completion
  • Hands-on skills to perform CPR and manage emergencies effectively, in line with Australian Resuscitation Council guidelines
  • Confidence to assess and act safely and respectfully in crisis situations, and to support psychological recovery afterward

Learning outcomes

  • Recognise and assess emergency situations to ensure safety for yourself and others
  • Apply first aid protocols including CPR, AED use, recovery positioning, and managing bleeding, burns, fractures, asthma, anaphylaxis, choking, and shock
  • Communicate effectively - calling emergency services, reporting incidents, and completing necessary documentation while maintaining privacy
  • Respond to psychological impacts on yourself and others, and contribute to debrief and review processes

What you will study

This course consists of the following nationally recognised units of competency:

Core units

  • HLTAID011 Provide First Aid

How you will study

Delivery

This course is delivered through face-to-face training and assessment with a strong practical focus. Participants will complete hands-on activities and simulated emergency scenarios designed to build confidence and competence in applying first aid skills.


Duration

This course is typically completed in one day.

Eligibility and requirements

Student Requirements

The following will be required for enrolment:

  • Unique Student Identifier (USI)
  • Verifiable identification documents


Please visit usi.gov.au to create your USI.

Nationally recognised training logo
Delivered and assessed by Work Savvy Pty Ltd
RTO code: 91778
This nationally recognised training is delivered and assessed by Work Savvy Pty Ltd, RTO ID 91778, ABN 20 132 057 384. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.

A word from our customers

I appreciate the service the team have provided through the duration of my course, and they've all done a great job with the support that's been provided to me and other students in the class. My experience with other training institutes has unfortunately not been as positive as the experience through Work Savvy, and it has really given me some reassurance and optimism to further my education and keep moving forward with my studies. I’ll certainly consider Work Savvy again in the future when the time arises to explore other courses that they have to offer. I don’t think there’s any questions or concerns that I’ve had during this time that haven’t been answered in a timely and professional manner.
Ashley C
Studying with Work Savvy has been an absolute game-changer for me... It has boosted my productivity, expanded my knowledge, and provided valuable guidance whenever I needed it. I highly recommend it to any student looking to enhance their learning experience and achieve their educational goals.
Kamah S
CHC30121 Certificate III in Individual Support
English is my second language. I have to try harder than others in people in the class. But it's not an obstacle. Because there are good staff, trainers they are given me every help. I am very satisfied I would recommend coming to study with Work Savvy.
Patcharin D
CHC43115 Certificate IV in Disability
The course was very useful, and I encourage all to do it.
Taghreed K
CHC30121 Certificate III in Early Childhood Education and Care
I highly recommend this to anyone who wants to start their career or further it as it has mine. This course has finally got me in a career and job after 7 years of looking for work...
Stacey M
CHC30121 Certificate III in Early Childhood Education and Care
Excellent First Aid course! Adrian is very knowledgeable and delivered technical content in a very practical and comprehensive manner... I would recommend this course!
Irina K
HLTAID012 Provide First Aid in an education and care setting
I went through Work Savvy to complete my Certificate III in Individual Support, the trainers were great, informative and really helpful. Student support was fantastic and arranged work placement where I got to put my studies into action. Previously I had not worked as I was a stay at home mum, but after completing my Certificate, I was offered 2 jobs from the first 2 interviews I did. I’m now working as a Disability Support Worker and it’s an amazing job to have. Thanks, Work Savvy!
Madeline H
CHC33015 Certificate III in Individual Support
The trainers were very helpful and patient. I also experienced a great student support service. I started my work placement, and I was offered a job with the company. I am now qualified and have my dream job, that I am only able to do thanks to the training.
Rhonda H
The staff were sensational, easy to talk to and understanding.
Suzy B
CHC33015 Certificate III in Individual Support
I was so impressed by Work Savvy from the very beginning. The trainer was lovely and all the staff is fantastic. Super helpful and friendly people.
William G

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