Overview

Our CHC33021 Certificate III in Individual Support prepares workers for providing tailored support to individuals in community and in residential environments, considering their unique needs and exercising professional judgement. This role builds accountability and responsibility for achieving expected outcomes. Workers have both practical and theoretical knowledge to provide person-centred support. Students will be required to complete 120 hours in a workplace approved by Work Savvy.

Pathways

Successful completion of the CHC33021 Certificate III in Individual Support may lead to employment opportunities, including: 

  • Assistant in Nursing 
  • Personal Care Assistant 
  • Family Support Worker.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.

Snapshot

Flexible delivery
36 months
$5,200 (online) | $6,500 (other delivery)
Funding available

What you will gain

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • improve workplace communication skills and provide person-centred support 
  • demonstrate safe work practices for direct client care 
  • perform day-to-day activities in health and community care industries.

What you will study

This qualification consists of 15 units of competency, including 9 core units and 6 elective units.

Students may select either the Disability or Ageing or Community Care specialisation or can select from a list of general electives. Talk to us if you require units not listed below.

Core units

  • CHCCCS038 Facilitate the empowerment of people receiving support
  • CHCCCS031 Provide individualised support
  • CHCDIV001 Work with diverse people
  • HLTINF006 Apply basic principles and practices of infection prevention and control
  • CHCCCS040 Support independence and wellbeing
  • CHCCCS041 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care
  • CHCCOM005 Communicate and work in health or community services
  • CHCLEG001 Work legally and ethically

Disability Specialty Electives

  • CHCCCS036 Support relationships with carer and family
  • CHCCCS043 Support positive mealtime experiences
  • CHCDIS012 Support community participation and social inclusion
  • CHCDIS020 Work effectively in disability support
  • CHCCCS044 Follow established person-centred behaviour supports
  • CHCDIS011 Contribute to ongoing skills development using a strengths-based approach

Ageing Specialty Electives

  • CHCPAL003 Deliver care services using a palliative approach
  • CHCCCS036 Support relationships with carer and family
  • CHCAGE011 Provide support to people living with dementia
  • CHCAGE013 Work effectively in aged care
  • CHCCCS043 Support positive mealtime experiences
  • CHCMHS001 Work with people with mental health issues

Community Care

  • CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS012 Support community participation and social inclusion
  • CHCCCS036 Support relationships with carer and family
  • CHCCCS043 Support positive mealtime experiences
  • CHCCCS034 Facilitate independent travel
  • CHCAGE013 Work effectively in aged care

General Electives

  • CHCAGE013 Work effectively in aged care
  • CHCDIS012 Support community participation and social inclusion
  • CHCMHS001 Work with people with mental health issues
  • CHCCCS036 Support relationships with carer and family
  • CHCDIS020 Work effectively in disability support
  • CHCCCS044 Follow established person-centred behaviour supports

How you will study

Delivery

This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including: 

  • short answers
  • projects 
  • activities 
  • workplace observation
  • observation in a simulated workplace.

Duration

This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.

Eligibility and requirements

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)
  • verifiable identification documents
  • completion of the LLND assessment.

Please visit www.usi.gov.au to create your USI.


Work placement

This training program includes a minimum of 120 hours of work placement.

Queensland Work Placement requirements:

  • 100% clear current National Police Check clearance certificate
  • Disability Worker Screening Check
  • Blue Card for working with children
  • Current vaccination records may be required.


New South Wales Work Placement requirements:

  • 100% clear current National Police Check clearance certificate
  • NDIS Worker Check (NDISWC)
  • Working with Children Check (WWCC)
  • Current vaccination records may be required.

Applications for these clearances are made on an individual basis directly to the relevant government department. Application fees may apply.


Students will require access to appropriate technology and internet if the materials are delivered online.

Course fees

Fees

Online or self-study option at $5,200 per student. Other delivery option $6,500 per student. This price includes a non-refundable Administration Charge of $250.


Should you require an RPL assessment, please contact us for fees and arrangements.


QUEENSLAND GOVERNMENT FUNDING

Career Start: General Training Pathway


The program provides training to help individuals find a job and supports those already employed to move into more skilled roles or full-time employment, including after completing an apprenticeship or traineeship.


This program is subsidised by the Queensland government, under the Career Start General Training Pathway Program. The following Student Co-Contribution fees apply, varying based on student eligibility status:

  • Concession: $22.50 per qualification or $1.50 per Unit of Competency
  • Non-concession: $45.00 per qualification or $3.00 per Unit of Competency
  • To be eligible for funding, students must be:
  • A permanent Queensland resident
  • Aged 15 or older and not currently attending school
  • An Australian citizen, New Zealand citizen, Australian permanent residents (including humanitarian entrants), or temporary resident with the right visa and work permits on the pathway to permanent residency
  • Not currently enrolled in a Qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).
  • Not already have a certificate III or higher qualification completed within the last 10 years for a general training pathway (qualifications completed as a school student and foundation skills qualifications do not count);
  • Not exceed a maximum of two government-funded apprenticeships/traineeships within a 10 year period


Locations for delivery of this training are: Brisbane, Gold Coast, Ipswich, Logan - Beaudesert, Sunshine Coast, Cairns, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Toowoomba, Townsville, Wide Bay, Central Queensland


Fee exemptions may apply and are conditional on the Government Policy and Funding Arrangements, subject to eligibility. By undertaking and completing this qualification subsidised by the Queensland government, you will no longer be eligible for another government subsidised place in that same program. For more information, please visit https://www.qld.gov.au/education/training/funded/career-start.


Career Start: Apprenticeship/Traineeship Pathway


The program provides training to help individuals find a job and supports those already employed to move into more skilled roles or full-time employment, including after completing an apprenticeship or traineeship. For apprenticeships and traineeships, an individual must be employed as an apprentice or trainee. This pathway is part of the Australian Apprenticeships system and requires all parties to sign an Apprenticeship and Traineeship Training Contract (the Contract) as defined by the Further Education and Training Act 2014 (the Act).


The employer of an apprentice/trainee must provide or arrange to provide adequate facilities, range of work, supervision and on-the-job training required by the Act and training plan.


The Supervising Registered Training Organisation (SRTO) is required to assess these employment arrangements, complete an Employer Resource Assessment and develop the training plan in consultation with the employer, apprentice and/or trainee to ensure compliance with the Act.


This program is subsidised by the Queensland government, under the Career Start Apprenticeship/Traineeship Program. 


Free Apprenticeships for Under 25s offer full subsidised training for apprenticeships/traineeships in priority areas. Free Apprenticeships for Under 25s will cover the cost of training for Queensland apprentices or trainees who commence or are undertaking one of the high priority traineeships from 1 January 2021 to 30 June 2027. Fee-free training is available for the following traineeships:

  • CHC33021 Certificate III in Individual Support (Ageing)
  • CHC33021 Certificate III in Individual Support (Community Care), and
  • CHC33021 Certificate III in Individual Support (Disability)


​For more information, please visit https://www.qld.gov.au/education/training/funded/freeapprenticeships or speak to Work Savvy team.


The following Student Co-Contribution fees apply, varying based on student eligibility status:

  • $1.60 per nominal training hour for each unit of competency
  • 40% of the standard fee is payable if an apprentice/trainee meets any of the following criteria:
  • under 17 years of age at the end of February in the year training is provided
  • is not at school and has not completed Year 12
  • holds a Health Care Card or Veteran or Pensioner Concession Card, or is the partner or dependent of someone who does
  • identifies as Aboriginal or Torres Strait Islander (First Nations people)



To be eligible for funding, students must be:

  • A permanent Queensland resident
  • Aged 15 or older and not currently attending school
  • An Australian citizen, New Zealand citizen, Australian permanent residents (including humanitarian entrants), or temporary resident with the right visa and work permits on the pathway to permanent residency
  • An individual must be employed as an apprentice or trainee.
  • Have entered into a Contract (training contract) for a qualification that is funded by DTET and are registered on DTET’s training database as a Trainee
  • If from overseas, have a visa allowing them to work in Australia
  • Not currently enrolled in a Qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).
  • Not exceed a maximum of two government-funded apprenticeships/traineeships within a 10-year period


Locations for delivery of this training are: Brisbane, Gold Coast, Ipswich, Logan - Beaudesert, Sunshine Coast, Cairns, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Toowoomba, Townsville, Wide Bay, Central Queensland


Qualification Streams available under this program are:

  • CHC33021 Certificate III in Individual Support (Ageing)
  • CHC33021 Certificate III in Individual Support (Disability)
  • CHC33021 Certificate III in Individual Support (Community Care)


Fee exemptions may apply and are conditional on the Government Policy and Funding Arrangements, subject to eligibility. By undertaking and completing this qualification subsidised by the Queensland government, you will no longer be eligible for another government subsidised place in that same program. For more information, please visit https://www.qld.gov.au/education/training/funded/career-start.


ADDITIONAL FEES  

  • Deferment Fee (administration charges): $50  
  • Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75 
  • Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25 
  • Repeat of unit (Third attempt onwards Per unit): $150  
  • RPL assessment: Contact us for a quote  


Please note: Course fees and additional charges may change from time to time. Please check with Work Savvy staff for updates. 


Work Savvy does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students. 

Nationally recognised training logo
Delivered and assessed by Work Savvy Pty Ltd
RTO code: 91778
This nationally recognised training is delivered and assessed by Work Savvy Pty Ltd, RTO ID 91778, ABN 20 132 057 384. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.

A word from our customers

I appreciate the service the team have provided through the duration of my course, and they've all done a great job with the support that's been provided to me and other students in the class. My experience with other training institutes has unfortunately not been as positive as the experience through Work Savvy, and it has really given me some reassurance and optimism to further my education and keep moving forward with my studies. I’ll certainly consider Work Savvy again in the future when the time arises to explore other courses that they have to offer. I don’t think there’s any questions or concerns that I’ve had during this time that haven’t been answered in a timely and professional manner.
Ashley C
Studying with Work Savvy has been an absolute game-changer for me... It has boosted my productivity, expanded my knowledge, and provided valuable guidance whenever I needed it. I highly recommend it to any student looking to enhance their learning experience and achieve their educational goals.
Kamah S
CHC30121 Certificate III in Individual Support
English is my second language. I have to try harder than others in people in the class. But it's not an obstacle. Because there are good staff, trainers they are given me every help. I am very satisfied I would recommend coming to study with Work Savvy.
Patcharin D
CHC43115 Certificate IV in Disability
The course was very useful, and I encourage all to do it.
Taghreed K
CHC30121 Certificate III in Early Childhood Education and Care
I highly recommend this to anyone who wants to start their career or further it as it has mine. This course has finally got me in a career and job after 7 years of looking for work...
Stacey M
CHC30121 Certificate III in Early Childhood Education and Care
Excellent First Aid course! Adrian is very knowledgeable and delivered technical content in a very practical and comprehensive manner... I would recommend this course!
Irina K
HLTAID012 Provide First Aid in an education and care setting
I went through Work Savvy to complete my Certificate III in Individual Support, the trainers were great, informative and really helpful. Student support was fantastic and arranged work placement where I got to put my studies into action. Previously I had not worked as I was a stay at home mum, but after completing my Certificate, I was offered 2 jobs from the first 2 interviews I did. I’m now working as a Disability Support Worker and it’s an amazing job to have. Thanks, Work Savvy!
Madeline H
CHC33015 Certificate III in Individual Support
The trainers were very helpful and patient. I also experienced a great student support service. I started my work placement, and I was offered a job with the company. I am now qualified and have my dream job, that I am only able to do thanks to the training.
Rhonda H
The staff were sensational, easy to talk to and understanding.
Suzy B
CHC33015 Certificate III in Individual Support
I was so impressed by Work Savvy from the very beginning. The trainer was lovely and all the staff is fantastic. Super helpful and friendly people.
William G

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