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Grandmother and Grandson


Certificate III
in Individual Support

Our CHC33015 Certificate III in Individual Support prepares workers for providing tailored support to individuals in community or residential environments, considering their unique needs and exercising professional judgement. This role builds accountability and responsibility for achieving expected outcomes. Workers have both practical and theoretical knowledge to provide person-centred support.


Upon successfully completing this nationally recognised qualification, students may be able to;

  • Improve workplace communication skills and provide person-centred support,

  • Demonstrate safe work practices for direct client care, and

  • Understand day-to-day activities in health and community care industries.


Successful completion of the CHC33015 Certificate III in Individual Support may lead to employment opportunities, including;

  • Disability Support Worker, 

  • Care Service Team Leader,

  • Assistant in Nursing,

  • Home Care Assistant, and

  • Personal Care Worker.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.



There are no entry requirements for this qualification however prior to enrolment, students are required to provide their;

  • WWCC (Working with Children's Check),

  • National Police Check clearance certificate,

  • Unique Student Identifier, and

  • Photo identification.

Prospective students may be required to complete a language, literacy and numeracy assessment. All requirements are subject to change at any time as per amendments to the Public Health Orders.



We use a range of assessment methods for this qualification, including:

  • Short answers;

  • Projects;

  • Activities; and

  • Workplace Observation or Observation in a Simulated Workplace.


This training program includes a minimum of 120 hours of industry work placement.

This qualification will be superseded by July 2024. Any training or work placement not completed prior to July 2024 will result in students being transitioned to the revised qualification. As part of this transition, students may be required to complete additional training and assessment. Prior to applying, students will be advised of any additional fees or requirements. Note: The revised qualification includes an entry requirement.


This qualification can be completed in twelve months. The volume of learning offered by Work Savvy Training may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete the course in a shorter period of time. The duration may vary depending on Credit Transfer [CT] or Recognition of Prior Learning [RPL]. Students can apply for CT or RPL at the time of enrolment



Delivery of training may take differing forms, including Face-to-Face and Online, dependent on the requirements of the Client or the needs of the cohort.

* You will be formally notified where

training and assessment is being

delivered by a third party.

Units of Competency

(C) – Core unit; (E) – Elective unit

This qualification consists of 12 units of competency. Please call Work Savvy Training
for enquiries about customisation and contextualisation.

  • CHCCCS015 Provide individualised support (C)

  • CHCCCS023 Support independence and wellbeing (C)

  • CHCCOM005 Communicate and work in health or community services (C)

  • CHCDIV001 Work with diverse people (C)

  • CHCLEG001 Work legally and ethically (C)

  • HLTAAP001 Recognise healthy body systems (C)

  • HLTWHS002 Follow safe work practices for direct client care (C)

  • CHCAGE005 Provide support to people living with dementia (E)

  • CHCCCS011 Meet personal support needs (E)

  • CHCCCS025 Support relationships with carers and families (E)

  • CHCDIS007 Facilitate the empowerment of people with disability (E)

  • CHCHCS001 Provide home and community support services (E)

  • HLTAID011 Provide First Aid (E)

Fees & Charges.


This training is subsidised by the QLD Government. Student co-contribution fees are as follows:

  • Concession: $19.50 per qualification

  • Non-concession: $39 per qualification

Note: If you have completed your Year 12 in the past 12 months, and reside in QLD, you do not need to pay any fee at all when you enrol in a QLD government subsidised course.


If you are ineligible for government subsidised training, or would rather undertake this course on a fee-for-service (FFS) basis, the cost to undertake this nationally recognised qualification is:

  • $4,500

  • Work Savvy does not accept upfront payments of more than $1,500. If a student’s fee is more than this amount, the support of a flexible payment plan will be offered to students.

  • Deferment Fee (administration charges) $50

  • Replacement of Testamur/ statement of attainment / Qualification Certificate $50

  • Repeat of unit (Third attempt onwards Per unit) $150

  • RPL assessment Contact us for a quote


Please note: courses fees and additional charges may change from time to time, please check with Work Savvy staff for updates.


We're here to help you, every step of the way.
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